Last Updated: 14/08/2025
1. Introduction
VirgoCube Limited (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our services, including web hosting, VPS, and dedicated server solutions.
By using our website, products, or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
2.1 Information You Provide Directly
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Account Information – Name, email address, billing address, phone number.
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Payment Details – Payment method, transaction history (processed securely via third-party payment processors such as PayPal or Stripe).
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Support Requests – Content of tickets, live chat, or email communications.
2.2 Information Collected Automatically
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Log Data – IP address, browser type, operating system, access times, pages visited.
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Server Usage Data – Bandwidth usage, CPU and memory usage, service performance logs.
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Cookies & Tracking – Session cookies, analytics cookies, and tracking technologies.
3. How We Use Your Information
We process your information for purposes including:
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Providing and maintaining our services.
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Processing payments and invoices.
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Communicating with you regarding your account or services.
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Improving our website, services, and customer experience.
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Detecting, preventing, and addressing technical or security issues.
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Complying with legal obligations.
4. Sharing & Disclosure of Information
We do not sell your personal data.
We may share your information with:
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Service Providers – Payment processors, data centers, technical support providers.
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Legal Compliance – Authorities if required by law, court order, or applicable regulation.
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Business Transfers – In case of a merger, acquisition, or sale of assets.
5. Your Rights
Depending on your location, you may have the following rights:
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Access – Request a copy of the personal data we hold about you.
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Correction – Request correction of inaccurate or incomplete data.
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Deletion – Request deletion of your personal data (subject to legal obligations).
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Data Portability – Request transfer of your data to another provider.
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Objection – Object to certain processing activities.
To exercise these rights, please contact us at contact@virgocube.com.
7. Cookies & Tracking Technologies
We use cookies to:
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Maintain session login status.
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Analyze traffic and performance.
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Improve website functionality.
You may disable cookies in your browser settings, but some features may not work properly.
